Leveraging Business Process Management Efficiently
The business environment of today is highly competitive and in such a scenario the companies are identifying certain potent points how they can chalk out solutions to cater to the varied stakeholder demands. In this age, the customers want improved products and services that can up the satisfaction level like never before. At the same […]
A digital curve to deliver a frictionless customer experience
The customers of today are a completely new breed. They think differently, act differently and perceive situations also differently. Digitally savvy customers also ride high when it comes to expectations in a deregulated market. Operational efficiency at optimal costs is what they assert. That is why, customer service is a default expectation for them, and […]
How SaaS is coming up as a growing opportunity?
In today’s tech times, where cloud and mobile technologies are predominantly taking the center stage, Software as a Service (SaaS) has been mushrooming at an unprecedented speed. Researches have shown that in the days to come, more than half of the business software acquisitions will have to be Cloud or SaaS-based. The SaaS momentum can […]