When you run an organisation, it is quite natural that you will have to deal with an ever-increasing volume and variety of documents, information and assets. These can be critical business information to financial records or certificates – things that are of vital importance to you and those that you value the most. Your physical records, media tapes, electronic data, vital records and any other assets that are precious to you can be easily stored in Writer Information’s highly secure network of facilities and recovered whenever needed, because most often than not you will find it difficult to access records when you need them, which affects customer service.
We at Writer Information work closely with over 3000 customers to deliver services such as indexing, packing, storage, retrieval to secure shredding services, day after day to positively support business operations.
Our records management systems are seamlessly integrated with O’Neil’s records management solution. Along with record management services, we also offer prime storage services & premium storage services, for storing data & information.
O’Neil Software is committed to deliver unique, cost-effective and comprehensive record storage and management solutions, to accommodate businesses of any size and budget. O’Neil has been leading the record storage and management industry for over 30 years now and has the track record of installations in over 1000 record centres, and operating in more than 90 countries, from start-ups to multi-nationals. O’Neil provides the best-in-class service and ensures optimum records management, highest degree of automation and online reporting.
The need to reinvent business operations is more than ever, today. This is where Business Process Automation chips in by:
And as a result of this, operational costs are coming down like never before. After all, today’s digital market is driven by digital processes, anchored around customer experiences.
When you optimise end-to-end sales processes, it enhances the value you provide to both prospects and customers.
A service level agreement (SLA) specifically outlines how a managed service provider (MSP) can support the customers over a specific period of time, thereby establishing the expectations for response times of the service requests. With a structured Business Process Service, you bring in a standardisation with:
Delivering meaningful customer experiences is the need of the hour. With increasing complexity, delivering a hassle-free service is of vital importance. Business Process Management improves business processes to provide better customer experiences, which helps to make your organisation customer centric.
Be it
a systematic Business Process Service can do it all and much more, thereby delivering an unparalleled customer service.
We combine operational excellence, industry expertise, and digital transformation capabilities to deliver best-in-class, end-to-end process metrics, and business outcomes to the BFSI & Healthcare sectors. These Managed IT services are backed by new age digital technologies like Machine Learning & Intelligent Character Recognition.
Writer Information’s Business Process Outsourcing Services streamline your process on the core business activities while you manage your staff effectively. Remain focused on growth and profitability, while we take care of your varied needs of operations.
Our model marries front office contact center and back-office processes to enable you to deliver your services in a geography-independent way.
